Furniture Today - May 07, 2007
Cover Story
Trainers share tips to deal with customers who want to walk
Craig McAndrews, Innovative Retail Group: "We teach associates how to learn from any customer that walks. They do this by going through a series of post-sale questions with someone else in the store to determine what might have been missed in the process. The reality is you will NEVER sell every customer who comes into the store.
- News
- JCPenney will test furniture in off-mall store
- Whitaker joins Fraenkel in new sales mgr. post
- Ardley Hall appoints Gillis national sales mgr.
- Rooney, Castella named to key home positions for JCPenney
- Grid2 taps Magee for furniture div.
- Q Collection sets green fabric line
- Protect-A-Bed to distribute Beautyrest protector
- Rockaway selling units
- RAC to pay $109 million
- Stein World's new gallery program comes in 3 sizes
- Stein World readies occasional arm
- Amelia Home to sell Chinese imports from Coe
- Lifestyle to name case goods chief soon
- 4 toy boxes face import duties
- FBI's Lane, Broyhill to sublet space in IHFC to save money
- HPU awards Haverty cup to Wingo
- Johnson returns as CEO at Foamex International
- Furniture factory orders drop 4% in Feb.
- Translation software blamed for sofa tag
- Berkline to cut 250 jobs in Tenn.
- Trivest buys Twin-Star stake
- Great River, linked with Dalian, gets fast start
- Leath shutting down Wisconsin stores
- Kaplan will advise Diversitex/Kingsway
- IHFRA's Parks elected to NFBA board
- Mirador closing, liquidating remaining inventory
- Mattress Firm to buy American leases in Houston
- Obituaries
- Larry Brooks, Parkview Furniture owner
- Editor's Desk
- Bedding Today
- Opinion Today
- Insider's View
- Special Report
- Occasional
- Colorful accents
- Sometimes, black & white is best
- Bedding Conference
- Networking opportunities abound in Texas
- Spotlight shines on selling sounder sleep
- F/T honors bedding retailers
- Panelists divided on impact of Chinese mattresses
- Big 5 producers likely to stick with current warranties
- New FR regs will shake up industry, Ebaugh says
- Asian Connections
- Consolidation likely for Chinese producers
- Vietnam, Malaysia, Indonesia see gains, but China still rules
- Higher costs, delays challenge wood importers
- Occasional importers like China's strengths
- Despite roadblocks, retailers see imports rising
- Laos and Cambodia: Future furniture frontiers?
- Asian sources coping with tough issues
- Uph. makers employ variety of strategies
- Asia now center of fabric sourcing activity
- China still tops for leather values
- People Today
- People on the Move
- People on the Move
- Griffith-Jones heads Sears Canada marketing
- Industry Numbers
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